When you receive a box of samples, what does it feel like?
Do you feel like a kid on Christmas morning who is eager to open a present they’ve been wishing for?
Or, do you delay opening the sample box like you delayed checking your test score in school because you were nervous about the outcome?
Or, do you get a nervous, anxious feeling like when you receive a text that just says “call me, we need to talk”?
I hope receiving samples from your factory or samplemaker has you feeling like a kid on Christmas morning. If not, we need to change something to get you there. It may take better communication, a new production partner, or more realistic expectations, but the change will be worth it.
Sample arrival day should be a day to look forward to!